SHIPPING POLICY

At pastele.com, we work hard to deliver your custom items quickly and safely.

  • Processing Time

All products are made to order. Production typically takes 2–5 business days after your order is placed.

  • Shipping & Delivery

We ship globally! Delivery time depends on your location:

  • USA & Canada: 4 - 7 business days

  • Europe: 6 - 12 business days

  • Asia & Australia: 7 - 15 business days

  • Other international regions: 10 - 20 business days

You will receive a tracking number as soon as your order ships.

  • Shipping Costs

Shipping fees are calculated at checkout based on your destination and order weight. We offer free shipping on selected promotions.

  • Delays

We are not responsible for delays due to customs, weather, or carrier issues. However, we’ll do our best to help track your order.

  • Questions?

For any shipping concerns, please contact us at info@pastele.com.

 

Address: 3472 Fulton St, Brooklyn, NY 11208, United States

Emailinfo@pastele.com

Availability: Monday to Sunday (9:00am - 6:00pm)