At pastele.com, we work hard to deliver your custom items quickly and safely.
- Processing Time
All products are made to order. Production typically takes 2–5 business days after your order is placed.
- Shipping & Delivery
We ship globally! Delivery time depends on your location:
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USA & Canada: 4 - 7 business days
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Europe: 6 - 12 business days
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Asia & Australia: 7 - 15 business days
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Other international regions: 10 - 20 business days
You will receive a tracking number as soon as your order ships.
- Shipping Costs
Shipping fees are calculated at checkout based on your destination and order weight. We offer free shipping on selected promotions.
- Delays
We are not responsible for delays due to customs, weather, or carrier issues. However, we’ll do our best to help track your order.
- Questions?
For any shipping concerns, please contact us at info@pastele.com.
Address: 3472 Fulton St, Brooklyn, NY 11208, United States
Email: info@pastele.com
Availability: Monday to Sunday (9:00am - 6:00pm)