Shipping Policy

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are order price based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

1. How long will my order take to dispatched?

Orders will be dispatched within 1-3 business days.

The shipment courier using USPS Commercial

2.How long will my order take to ship?

For Standard Shipping, it takes 4-7 business days to arrive United States and 7-14 business days to arrive Rest of World.

There will be a 3-5 day delay in the high-risk area during the pandemic.

During rush days, please estimate extra 5 business days more than usual.

How much is shipping?

United States

 Standard Shipping (4-7 Business Days) $0.00–$300.00 Free
 Standard Shipping (4-7 Business Days) $300.01–$500.00 $10.00
 Standard Shipping (4-7 Business Days) $500.01–$1,000.00 $20.00
 Standard Shipping (4-7 Business Days) $1,000.01–$100,000.00

$50.00

 

Rest of World

 Standard Shipping International (7-14 Business Days) $0.00–$300.00 $7.00
 Standard Shipping International (7-14 Business Days) $300.01–$500.00 $10.00
 Standard Shipping International (7-14 Business Days) $500.01–$1,000.00 $20.00
 Standard Shipping International (7-14 Business Days) $1,000.01–$100,000.00

$50.00

 

 3.Can I track my order?

One working day after your parcel is shipped, you will receive an email with the courier's details and your consignment number, this can be used to track your order.

 4.Can I change my address?
Please contact us (info@pastele.com) before your item has been dispatched.
 5.Can I get delivery to countries outside of the US?
Please contact us (info@pastele.com) to ask for the accurate reply.